Managed Support & Maintenance
Ongoing retainer support to keep your headless platform running at peak performance.
Peace of Mind for Your Platform
Your headless platform is a critical business asset. My managed support services ensure it remains secure, performant, and aligned with your evolving needs. From routine maintenance to emergency response, I've got you covered.
24/7 Monitoring
Round-the-clock uptime monitoring with immediate alert response for any issues.
Security Updates
Proactive security patching, vulnerability scanning, and compliance maintenance.
Performance Tuning
Ongoing optimisation to maintain and improve Core Web Vitals and load times.
Release Management
Coordinated deployments with testing, staging, and rollback procedures.
Priority Support
Dedicated support channel with guaranteed response times for your team.
Monthly Reporting
Comprehensive reports on uptime, performance, security, and completed tasks.
Support Plans
Essential
Monitoring, security updates, and email support
- Uptime monitoring
- Security patches
- Email support
- Monthly reporting
Professional
Priority support with faster response times
- Everything in Essential
- 4-hour response time
- Performance optimisation
- Quarterly reviews
Enterprise
Dedicated support with SLA guarantees
- Everything in Professional
- 1-hour response time
- Dedicated account manager
- Custom SLA
Protect Your Investment
Discuss support options tailored to your platform and requirements.